Drive Business Success and Cost Reduction with Business Process Outsourcing

Salaries and overhead costs continue to climb for business support services, making it increasingly difficult for companies to achieve required profit margins. Pena4’s BPO services have reduced expenses and delivered up to 50 percent savings for clients for over 19 years.

185

clients

17

states including HI and Puerto Rico

20+

Canadian organizations

Our BPO solutions can be tailored to fit client needs, regardless of industry.

Data Analysis

People, process and technology utilize data to compile, track, trend and disseminate meaningful information using dashboards, reports, presentations and smart devices.

Finance

Accounts receivable, accounts payable, collections, reconciliation, posting, payroll and financial reporting functions in addition to other finance resources and solutions.

Human Resources

Application processing to speed up the hiring process and allow HR departments to onboard talented candidates before the competition can.

IT Support

24/7 IT help desk support, maintenance and updates, systems implementation, application/systems testing and training in various areas.

Client Services

Inbound and outbound calls, customer service / support, help desk, sales, telemarketing, surveys, technical support or any other client service or customer support function.

Release of Information

Scanning, records management, document imaging and enterprise content management are just a few of the ROI services we offer.

“The reality is that BPOs take on aspects of human capital management, things that can take a lot of time but don’t generate revenue.”

– Manny Peña, Chairman and CEO, Pena4

“The reality is that BPOs take on aspects of human capital management, things that can take a lot of time but don’t generate revenue.”

– Manny Peña, Chairman and CEO, Pena4

4 Advantages to BPO Services

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