CUSTOMER CARE AND SALES

Improve customer experience and enable personalized customer care.

True customer care means helping customers efficiently and in a friendly manner, and it’s critical to success in any organization. Pena4’s customer care and sales support nurtures your loyal client base with cost-effective outsourcing options.

What We Do

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Inbound and Outbound Calls

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Order Management Services

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Sales and Customer Acquisition

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Telemarketing

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Customer Care

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Call Center Support

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Email Support

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Live Chat Support

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Telephony Services

How We Do It

Pena4 strengthens customer relationships and promotes revenue generation by supporting the entire customer lifecycle, from lead support to voice and non-voice customer interactions.

Pena4 is GDPR Ready

The GDPR is a data privacy law that requires organizations to keep data safe, while also giving people more control over how their data are used.

Being GDPR-ready is not a one-time achievement, it’s an ongoing commitment and embedded in our services. As a long-term BPO partner, Pena4 is current and compliant with all GDPR requirements. Want to know how this impacts your business? Schedule a consultation here.

Start your journey to 24/7 connected and comprehensive customer care. Schedule a consultation today.