CUSTOMER CARE AND SALES

Improve customer service and enable personalized customer care.

A true customer experience means helping customers efficiently and in a friendly manner, and it’s critical to success in any organization. Pena4’s customer care and sales support nurture your loyal client base with cost-effective outsourcing options.

What We Do

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Inbound and Outbound Calls

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Order Management Services

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Sales and Customer Acquisition

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Telemarketing

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Customer Care

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Contact Center Support

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Email Support

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Live Chat Support

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Lead Generation

How We Do It

Pena4 strengthens customer relationships and promotes revenue generation by supporting the entire customer lifecycle, from lead support to voice and non-voice customer interactions.

Pena4 is GDPR Ready

The GDPR is the consumer data privacy standard for the European Union. It requires organizations to protect consumers by keeping their data safe, while also giving people more
control over how their data is used.

Being GDPR ready is not a one-time achievement. It’s an ongoing commitment and embedded in our services. As a long-term BPO partner, Pena4 is current and compliant with all GDPR requirements.

Start leveraging your team’s time in other ways.