CUSTOMER CARE AND SALES
Improve customer experience and enable personalized customer care.
True customer care means helping customers efficiently and in a friendly manner, and it’s critical to success in any organization. Pena4’s customer care and sales support nurtures your loyal client base with cost-effective outsourcing options.
What We Do
Inbound and Outbound Calls
Order Management Services
Sales and Customer Acquisition
Call Center Support
Live Chat Support
How We Do It
Pena4 strengthens customer relationships and promotes revenue generation by supporting the entire customer lifecycle, from lead support to voice and non-voice customer interactions.
Pena4 is GDPR Ready
The GDPR is a data privacy law that requires organizations to keep data safe, while also giving people more control over how their data are used.
Being GDPR-ready is not a one-time achievement, it’s an ongoing commitment and embedded in our services. As a long-term BPO partner, Pena4 is current and compliant with all GDPR requirements. Want to know how this impacts your business? Schedule a consultation here.
Start your journey to 24/7 connected and comprehensive customer care. Schedule a consultation today.