Our Extended Business Office Services improve the healthcare revenue cycle, optimizing claims, payments, and denials for better financial health. By reducing administrative burdens, we let your team focus on exceptional patient care.
Download Brochure
We initiate the revenue cycle by creating and submitting clean claims to ensure faster reimbursement, minimizing lag caused by errors, or incomplete information.
Our team identifies and corrects any inaccuracies or discrepancies in the claims submitted, preventing unnecessary rejections, and payor denials.
By managing electronic data interchange (EDI) transactions, we ensure seamless communication between payers and providers, expediting claim processing, and improving accuracy.
Each claim is reviewed and processed methodically to ensure compliance with payer regulations and guidelines, reducing the chances of underpayment, and denials.
We efficiently handle Electronic Remittance Advice (ERA) and Electronic Funds Transfer (EFT) transactions across payors, ensuring timely, and accurate payment postings.
Our team accurately posts payments to patient accounts, reconciling any discrepancies in the bank deposits and ensuring that your financial records are up to date.
Continuous monitoring of claim statuses ensures that any issues are promptly identified and resolved, accelerating cash flow, and minimizing revenue delays.
We thoroughly analyze claim denials across payor mix and patient types to identify trends, correct issues, and implement strategies to prevent future denials, improving overall revenue recovery.
Our seasoned staff handle the appeals process, working to overturn denials and recover lost revenue. We provide clear documentation and proactive communication with payers to achieve the best possible outcomes.
We offer seamless and efficient experience for revenue cycle management, accelerating reimbursements, and lowering administrative costs, allowing you to focus on what matters most—patient care.
This is one of very few vendor relationships I have experienced in my 35 years as an HIM where I truly feel like we are partners with the same goal in mind-quality health information.
I have had experience with other offshore coding services, and the quality from the Pena4 coders is excellent.
Very responsive team, expert knowledge, and easy to work with.
Always on point with Turn Around Time requirements.
Great long-term relationship, able and willing to meet our needs. Great customer service, great support, great outcomes!
It has been such a pleasure to work with Pena4 and their team. They have highly educated coders and I do not need to be involved in their internal processes, they know how to get the job done and with great quality.
Pena4 continues to deliver high-quality services to our Team. We look forward to maintaining our strong partnership with the Pena4 Team.
Thank the management team, Arnab, Navin, Caroline, and the entire support team for their continued support and dedication to BronxCare Health Systems.
Pena4 staff was helpful and accommodating to our professor and students' needs.
Implementation is a 2-way street and Pena4 keeps up its end. They provide great service with involved and attentive operations leaders.
Love the Team! Deb, Bernie, and Shelley are extremely knowledgeable, friendly, and especially pleasant to work with!
We hired HIMonCall to assist with coding to meet our mandated fiscal year deadlines. We were able to meet this deadline successfully with the help of these contract coders and the work was delivered on time, as promised.
